Electronic communication and remote administration

Electronic communication makes arbitration more convenient for international cases and parties from different jurisdictions.

What may be done remotely

Remote administration helps parties file materials, receive notices and take part in procedural communication without unnecessary logistics.

Claims, attachments, powers of attorney and evidence may be submitted electronically.

The secretariat organises the exchange of procedural communications.

Parties submit documents, responses, applications and evidence remotely.

Hearings may be conducted by video conference if agreed or procedurally permitted.

Participants receive information on key stages and procedural steps.

Communication is organised with confidentiality and restricted access to the case materials in mind.

For convenient processing, documents should be filed in a readable format, with clear file names and structured attachments.

Documents should be readable and suitable for transmission to the other party.

Where necessary, a translation into the language of the proceedings is attached.

The file name should reflect the content and attachment number.

A representative confirms authority by a power of attorney or other document.