Frequently asked questions
Short answers to questions from businesses and counsel about arbitration, clauses, fees and procedure.
General questions
What is arbitration?
A method of resolving a dispute by an independent arbitrator or arbitral tribunal based on the parties’ agreement.
Is an arbitration clause required?
As a rule, yes. A dispute is usually referred to arbitration where the contract contains an arbitration clause or the parties have a separate arbitration agreement.
Can the parties choose an arbitrator?
The parties may agree on an appointment procedure or use the procedure provided by the Rules.
How much does arbitration cost?
The cost depends on the amount in dispute, number of arbitrators, procedure format and additional expenses.
Can the case be conducted remotely?
Many procedural steps may be performed remotely, including document filing and online hearings.
What if the respondent does not participate?
Non-participation does not always stop the proceedings if the respondent has been properly notified.
What is the language of the proceedings?
The language may be agreed by the parties or determined by the arbitral tribunal under the Rules.
Can an award be enforced abroad?
An arbitral award may be submitted for recognition and enforcement under applicable national and international mechanisms.
What documents are needed for filing?
A claim, contract, arbitration clause, evidence, party details, authority documents and calculation of claims.
How can I contact the secretariat?
By email or phone using the details provided on the contacts page.